SHIPPING INFORMATION
Handling and Shipping Policy
At K. Kendall Art, we take pride in offering high-quality, handcrafted products. To ensure a satisfying shopping experience, we provide the following Handling and Shipping Policy.
Handling
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Processing Time: All products are carefully crafted and packaged with the utmost care. Orders are generally processed within 1-3 business days after purchase confirmation. For custom-made or personalized items, processing time may be extended, and you will be notified of any additional delays.
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Secure Packaging: We ensure that each piece is packaged with extra protection to prevent damage during transit. More fragile pieces, such as our wooden sculptures or ceramic products, will receive specialized packaging.
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Quality Inspection: Before your order is shipped, our artisans thoroughly inspect each item to ensure it meets our quality standards. If you find any issues with your product upon receipt, please contact us immediately.
Shipping
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Shipping Options: We offer a variety of shipping options to meet your needs, which will be displayed at checkout. Shipping rates are calculated based on your location and the weight/volume of the package.
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Delivery Time:
Please note that delivery times may vary due to customs and other external factors.
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Domestic Shipping: Orders within the United States typically take between 3 to 7 business days to arrive after being shipped.
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International Shipping: International orders may take between 10 to 21 business days, depending on the location and available courier services.
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Shipping Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your package's progress at all times.
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Shipping Costs: Shipping costs are calculated based on the destination, package size, and selected shipping option. The exact cost will be provided at checkout.
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Taxes and Customs Fees: For international shipments, additional taxes and customs fees may apply upon arrival in your country. These costs are the buyer’s responsibility and are not included in the purchase price or shipping fees.
Return and Exchange Policy
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If for any reason you are not satisfied with your purchase, we offer returns or exchanges within 30 days of receiving the product. The product must be in its original, unused condition. Return shipping costs are the customer’s responsibility. For more details, please refer to our [Return Policy].
Contact Us
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If you have any further questions about our handling and shipping policy, feel free to contact us at [email: KKendall.Artist@gmail.com] or [phone number: 281.413.7473]. We will be happy to assist you.
